Terms of Service

These Terms of Service (“Terms”) govern your use of the websites and services provided by Upward Enterprises LLC (“Upward Enterprises,” “we,” “us”), a limited liability company registered in the State of Iowa. By using our sites or services, you agree to these Terms.

Our services

Upward Enterprises provides custom website design and development, managed hosting, and ongoing maintenance, along with related content and partnership offerings. Services are provided under the plan you select (Basic, Standard, Advanced, or a custom engagement), which may include a one-time build fee and a recurring monthly subscription.

Accounts

To use the client portal you must create an account with accurate information and keep your login credentials secure. You are responsible for activity under your account.

Payment terms

• One-time build fees are billed upfront; monthly subscription fees are billed each month after launch.
• Each plan includes a set number of monthly update hours. Included hours reset each month and do not roll over.
• Additional update hours beyond the plan are billed at $100 per hour. Once purchased, additional hours remain on your account until used.
• Invoices are payable by their due date. Payments are processed securely through Stripe. Overdue or unpaid balances may result in paused services until resolved.
• Requested changes outside your plan are agreed upon before any additional fees apply.

Client responsibilities

You agree to provide the content, assets, and information reasonably needed for your project, and you represent that you have the rights to any materials you provide to us.

Intellectual property

Upon full payment for a project, ownership of the custom website deliverables created for you transfers to you, excluding third-party assets, libraries, and tools, which remain subject to their own licenses. We may reference and display completed work in our portfolio unless you ask us not to.

Acceptable use

You agree not to use our services for unlawful purposes or in a way that infringes others' rights, disrupts the services, or violates applicable law.

Disclaimers

Our services are provided “as is” and “as available” without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, Upward Enterprises LLC will not be liable for any indirect, incidental, or consequential damages, and our total liability for any claim will not exceed the amounts you paid to us for the services giving rise to the claim in the prior three months.

Term and termination

You may cancel your subscription at any time; cancellation stops future billing and may end hosting and maintenance for your site. We may suspend or terminate services for non-payment or violation of these Terms.

Changes to these Terms

We may update these Terms from time to time. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

Governing law

These Terms are governed by the laws of the State of Iowa, without regard to its conflict-of-laws rules.

Contact us

Questions about these Terms? Email colin.ward@upward.enterprises.